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NEW QUESTION # 16
When the source of a Financial Transaction is canceled, what does it result in?
- A. No change occurs.
- B. The source Financial Transaction is deleted and a new reversal Financial Transaction is created.
- C. A new reversal Financial Transaction is created.
- D. The source Financial Transaction is deleted.
- E. The source Financial Transaction status is changed to "Canceled".
Answer: B
NEW QUESTION # 17
What correctly describes the possible causes of price proration?
- A. change in Bill Factor only
- B. change in Rate Schedule only
- C. change in Rate Version Calculation Group only
- D. changes in Rate Schedule and Bill Factor only
- E. changes in Rate Version Calculation Group and Bill Factor only
Answer: D
NEW QUESTION # 18
How many Tenders can a Payment Event have?
- A. one Tender for each form of Payment submitted
- B. one Tender per Payment Event
- C. no Tenders for Payment Events, only Payments
- D. no Tenders for Payment Events, only Payment Segments
- E. one Tender for eachaccount the payment is applied to
Answer: A
Explanation:
A Payment Event is a record of a payment transaction that is received from a customer or a third party. A Payment Event can have one or more Tenders, which are the forms of payment that are used to make the payment transaction. For example, a customer can pay a bill using cash and a check, which are two different Tenders. A Tender can have one or more Payment Segments, which are the portions of the payment that are applied to specific accounts, service agreements, or financial transactions. For example, a check can be split into two Payment Segments, one for each account that the customer wants to pay. A Payment is a record of the application of a payment transaction to an account or a service agreement. A Payment can have one or more Payment Lines, which are the individual financial transactions that are created or updated by the payment. For example, a payment can create a credit financial transaction and update an open debit financial transaction.
The other options are not correct because they do not reflect the relationship between Payment Events, Tenders, Payment Segments, and Payments. References: Payment Events, Tenders, Payment Segments,
[Payments]
NEW QUESTION # 19
Usage transactions can contain date breaks. Which is used to supply date breaks?
- A. the requesting system or user input
- B. the Deferred MonitorCalculation Algorithm
- C. the Usage Subscription Type
- D. the Usage Subscription BO
Answer: A
Explanation:
According to the Oracle Utilities Customer Cloud Service User Guides, date breaks are used to break up a usage period into sub-periods based on the dates on which rate changes took place for the service point1. Date breaks are supplied by the requesting system or user input when they request a usage transaction1. The requesting system or user input can specify the date range for the usage transaction, which is referred to as the calculation period1. The usage calculation engine then segregates the usage into multiple usage periods based on the date breaks1. The other options are not used to supply date breaks. The Deferred Monitor Calculation Algorithm is used to determine whether a usage transaction should be deferred or calculated immediately2. The Usage Subscription Type is used to define the characteristics and rules of a usage subscription, such as the usage calculation group, the meter exchange option, and the usage subscription algorithm3. The Usage Subscription BO is used to store the information about a usage subscription, such as the service point, the usage group, the usage calculation group, and the usage transactions4. References: About Usage Transactions, Deferred Monitor Calculation Algorithm, Usage Subscription Type, Usage Subscription BO, Oracle Utilities Customer Cloud Service - Get Started
NEW QUESTION # 20
What can cause a bill segment to have multiple bill calculation headers?
- A. proration at Calculation Rules level
- B. multiple Rate Version Calculation Group
- C. proration at Bill Factor level
- D. multiple Scheduled Read Dates covered by the bill period
- E. multiple service agreements being covered by a bill segment
Answer: C
NEW QUESTION # 21
Which two are "Are SP and Device Ready?" state algorithms for Enable Service? (Choose two.)
- A. Customer Device Compatibility Check
- B. Check for Measurement
- C. Start Service Agreement
- D. Create Service Point
- E. Create Usage Subscription
Answer: A,B
NEW QUESTION # 22
How many bill segment-related financial transactions do Payment Arrangements have?
- A. one
- B. depends onthe number of bills that will contain the customer's payment arrangement details
- C. unlimited
- D. none
- E. depends on the number of payments that are part of the payment arrangement
Answer: B
Explanation:
According to the Oracle Utilities Customer Cloud Service User Guides, a payment arrangement is an agreement between the utility and the customer to pay off an overdue balance in installments over a period of time1. A payment arrangement has bill segment-related financial transactions that reflect the amount and the due date of each installment2. The number of bill segment-related financial transactions depends on the number of bills that will contain the customer's payment arrangement details2. For example, if a payment arrangement has four installments and each installment is due on the same date as the regular bill, then there will be four bill segment-related financial transactions, one for each bill2. However, if a payment arrangement has four installments and each installment is due on a different date than the regular bill, then there will be eight bill segment-related financial transactions, two for each bill (one for the regular bill and one for the payment arrangement installment)2. References: Payment Arrangements, Payment Arrangement Financial Transactions, Oracle Utilities Customer Cloud Service - Get Started
NEW QUESTION # 23
What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the "Pending" state to the "Complete" state?
- A. Customer Class - Pre-Bill Completion; Service Agreement Type - Pre-Bill Completion; Customer Class
- Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Post-Bill Completion - B. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Post-Bill Completion; Customer Class - Post-Bill Completion
- C. Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Pre- Bill Completion; Service Agreement Type - Post-Bill Completion
- D. Service Agreement Type - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
- E. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
Answer: B
Explanation:
Algorithms are user-defined logic that perform various functions in the system, such as validating data, calculating values, or triggering actions1. Algorithms can be plugged in at different points of the billing process, such as before, during, or after the bill completion2. The order in which algorithms are executed when a bill changes from the "Pending" state to the "Complete" state is determined by the algorithm type and the entity to which the algorithm is attached2. The algorithm types that are relevant for this question are:
Pre-Bill Completion: This algorithm type is executed before the bill completion process starts. It can be used to perform validations, adjustments, or other actions on the pending bill2.
Bill Completion: This algorithm type is executed during the bill completion process. It can be used to modify the bill calculation results, such as bill segments, bill lines, or bill factors2.
Post-Bill Completion: This algorithm type is executed after the bill completion process ends. It can be used to perform final actions on the completed bill, such as sending notifications, generating documents, or creating financial transactions2.
The entities to which these algorithm types can be attached are:
Service Agreement Type: This entity defines the characteristics and behavior of a service agreement, such as the billing frequency, the usage calculation group, the rate schedule, and the bill cycle3.
Customer Class: This entity defines the characteristics and behavior of a customer, such as the default address type, the default contact type, the default payment method, and the default bill format.
The order in which algorithms are executed when a bill changes from the "Pending" state to the "Complete" state is as follows2:
First, the Pre-Bill Completion algorithm attached to the Service Agreement Type is executed.
Second, the Pre-Bill Completion algorithm attached to the Customer Class is executed.
Third, the Bill Completion algorithm attached to the Service Agreement Type is executed.
Fourth, the Bill Completion algorithm attached to the Customer Class is executed.
Fifth, the Post-Bill Completion algorithm attached to the Service Agreement Type is executed.
Sixth, the Post-Bill Completion algorithm attached to the Customer Class is executed.
Therefore, the correct answer is E. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Post-Bill Completion; Customer Class - Post-Bill Completion. References:
Algorithms
About Billing Algorithms
Understanding Service Agreement Types
[Understanding Customer Classes]
NEW QUESTION # 24
How many bill segment-related financial transactions do Payment Arrangements have?
- A. depends on the number of bills that will contain the customer's payment arrangement details
- B. one
- C. unlimited
- D. none
- E. depends on the number of payments that are part of the payment arrangement
Answer: B
Explanation:
Reference:
20Bill%20Customers/4.2.2.12%20CCB.v2.4.Manage%20Payment%20Arrangement%20Charges.pdf (14)
NEW QUESTION # 25
Which statement is true about specifications?
- A. Specifications can include peer specifications.
- B. A single specification can only be used on one asset.
- C. Specifications include the inspection history of an asset.
- D. Specifications apply only to assets and not to components.
Answer: A
Explanation:
Specifications are sets of attributes that define the physical and functional characteristics of an asset or a component. Specifications can be used to store information such as dimensions, weight, color, model, serial number, manufacturer, and so on. Specifications can also include peer specifications, which are specifications that are related to the same asset or component, but have different purposes or scopes. For example, an asset can have a specification for its installation details, and another specification for its maintenance requirements.
Peer specifications can be linked by using the peer specification type and the peer specification ID fields. The other options are not true because specifications do not include the inspection history of an asset, which is stored in the asset history business object. Specifications can apply to both assets and components, as long as they have the same specification type. A single specification can be used on multiple assets or components, as long as they have the same specification type and specification ID. References: Specifications, About Specifications, Peer Specifications
NEW QUESTION # 26
Which usage rule would be used to retrieve scalar measurements and convert the total from one unitof measure to another?
- A. Get Scalar Details and Axis Conversion
- B. A custom set of usage rules must be written.
- C. Get Scalar Details and Apply Formula
- D. Get Scalar Details and Math
Answer: C
Explanation:
The Get Scalar Details and Apply Formula usage rule is used to retrieve scalar measurements from the measuring components installed at the usage subscription's service points and apply a formula to the total quantity1. This rule can be used to convert the total from one unit of measure to another by using a factor that has a Factor Class of "Number" and a Factor Type of "Conversion"2. For example, this rule can be used to convert the total consumption from cubic feet to therms by applying a factor that multiplies the cubic feet by a conversion rate2. Therefore, the correct answer is B. Get Scalar Details and Apply Formula. References:
Get Scalar Details and Apply Formula
Configuring Usage Calculation Rules
NEW QUESTION # 27
What happens when a device's measuring components are reconfigured (a new measuring component will be read) at a service point?
- A. The original installation event is updated with the "removal" (expire old device configuration) and a new installation event is created to "install" (new device configuration).
- B. The original installation event is updated with the "removal" (expire old device configuration).
- C. A device with a new configuration type is created. Moreover, a new installation event is created to 'install" (new device configuration).
- D. A new installation event is created to "install" (new device configuration).
- E. A device with a new configuration type is created.
Answer: E
Explanation:
In Oracle Utilities Customer Cloud Service, when configuring a VEE (Validation, Estimation, and Editing) group for the purpose of executing rules during the loading of Initial Measurement Data (IMD), the VEE group is directly associated with both Device Type and Measuring Component Type. This association is crucial as it determines how the VEE group and its rules apply to the data from specific types of devices and measuring components. This ensures that the data validation, estimation, and editing processes are tailored to the characteristics and requirements of the specific types of devices and components being used in the utility's operations.
References:
Oracle documentation on Configuring VEE Groups: Configuring VEE Groups.
Oracle documentation on Understanding VEE Groups: Understanding VEE Groups.
Oracle documentation on VEE Groups: VEE Groups.
NEW QUESTION # 28
New: An electric utility is starting an Advanced Meter Infrastructure (AMI) roll-out for their residential customers. The initial plan is to roll out devices from their manufacturer with potentially three different device models. The customer has not decided what head-end systems they will use to communicate with these devices. Based on the customer's initial roll-out strategy, the devices will haveto be configured consistently to support existing tariffs for billing.
Which is a valid consideration to determine the setup of device type administrative data for this implementation?
- A. valid head-end systems, valid device configuration types, and the electricity service type
- B. the device's date of manufacturer
- C. billing usage rules
- D. the model number
Answer: A
Explanation:
Device types define information about a class of devices, including properties that apply to all devices of a type1. For the AMI roll-out, the device type administrative data should consider the following aspects:
Valid head-end systems: A head-end system is a system that communicates with devices and collects measurement and event data from them2. The device type should specify a fallback head-end system and a list of valid head-end systems that can be used for the devices of that type1. This will allow the customer to choose the head-end system that best suits their needs and preferences.
Valid device configuration types: A device configuration type defines the configuration parameters and commands that can be applied to a device of a certain type3. The device type should specify the valid list of device configuration types that can be used for the devices of that type1. This will ensure that the devices are configured consistently and correctly to support the existing tariffs for billing.
Electricity service type: A service type defines the characteristics of a service that is provided to a customer, such as the commodity, the rate schedule, the bill cycle, etc4. The device type should specify the electricity service type that is associated with the devices of that type1. This will enable the system to calculate the usage and billing for the devices based on the service type. References:
1: Understanding Device Types
2: Head End Systems
3: Device Configuration Types
4: Service Types
NEW QUESTION # 29
A device has one or more measuring components that measure consumption, demand, or other values.
Which lists two attributes of a measuring component?
- A. Serial Number and Badge Number
- B. Channel ID and Badge Number
- C. Model and Serial Number
- D. Channel Multiplier and Channel ID
- E. Manufacturer and Model
Answer: A
NEW QUESTION # 30
Which three are important Account concepts that must always be followed? (Choose three.)
- A. Every Account has a unique, system-assigned Account ID.
- B. Bills are produced for an account and are sent to the account persons.
- C. Accounts expire when there are no active contracts.
- D. An Account references one or more persons.
- E. An Account can only reference one and only one person at one time.
Answer: A,B,D
Explanation:
Based on the information available from Oracle Utilities Customer Cloud Service documentation, the three important account concepts that must always be followed are:
Every Account has a unique, system-assigned Account ID (Option C): This is a fundamental concept in Oracle Utilities Customer Cloud Service, ensuring that each account is uniquely identifiable and can be tracked and managed efficiently.
Bills are produced for an account and are sent to the account persons (Option D): This is a key operational concept in the utility services domain. The billing process is centralized around the account, and the bills generated are associated with the account, which in turn is linked to the person or persons responsible for it.
An Account references one or more persons (Option E): This concept is essential in the management of customer information, where an account can be linked to one or more persons, indicating who is responsible or associated with the account.
NEW QUESTION # 31
If a customer makes a payment for more than what is due for the account, which entity contains the logic for how this overpayment should be handled?
- A. Tender Type
- B. Installation Options
- C. Service Agreement Type
- D. Pay Segment Type
- E. Customer Class
Answer: B,C,E
NEW QUESTION # 32
How many devices can be installed at a service point at an instance in time?
- A. up to three devices
- B. one for each measuring component
- C. one for each service type
- D. exactly one device
Answer: D
Explanation:
According to the Oracle Utilities Customer Cloud Service User Guide1, service points are physical locations at which a company supplies service and are used to store information describing the type of service supplied and how it is measured. Devices are installed at service points, and the relationship between individual service points and devices can change over time. However, a service point may only have one device. If multiple devices at a service point are required, a parent and child service point relationship must be defined to create a hierarchy of service points. On each service point, users can specify a parent service point. This feature can be used to link multiple devices to a single market service point ID or to represent different service types or measuring components at a service point. References: Oracle Utilities Customer Cloud Service - Get Started, About Service Points, Oracle Utilities Operational Device Cloud Service - Get Started
NEW QUESTION # 33
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