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Avaya 72300X Exam Syllabus Topics:
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NEW QUESTION 36
Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
- A. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile).
- B. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).
- C. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).
- D. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).
Answer: D
NEW QUESTION 37
Which three standards does the Avaya Aura® Application Enablement Services (AES) support? (Choose three.)
- A. Far End Camera Control (FECC)
- B. Computer Supported Telecommunications Applications (CSTA)
- C. Java Telephony API (JTAPI)
- D. Telephony Server API (TSAPI)
- E. Media Stream Reservation Protocol (MSRP)
Answer: B,C,D
NEW QUESTION 38
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?
- A. The Call Forwarding feature has not been assigned to a button.
- B. A coverage path has not been setup.
- C. Data Privacy is enabled in the station's Class of Service.
- D. An entry is missing in the private-numbering System Administration Terminal (SAT) form.
Answer: C
NEW QUESTION 39 
Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?
- A. Edit the cluster to change the cluster profile from Core Platform to General Purpose.
- B. Obtain and install an Avaya Breeze license on webLM with more instances of Avaya Breeze nodes.
- C. Under Engagement Development Platform > Server Administration, select the server and change the System State to Accept New Service, then return to the Cluster Administration screen and set the cluster to Accept New Service.
- D. Edit the Cluster, access the Servers tab, and assign the server to the cluster; then set the cluster to Accept New Service.
Answer: C
NEW QUESTION 40
In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on a System Manager (SMGR) WebLM server. The EMS points to the WebLM server using a URL.
What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM server?
- A. https://135.xx.xxx.xx:8443/WebLM/LicenseServer
- B. https://135.xx.xxx.xx/WebLM
- C. https://135.xx.xxx.xx:52233/WebLM/LicenseServer
- D. https://135.xx.xxx.xx:8080/LicenseServer
Answer: C
NEW QUESTION 41
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
- A. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
- B. when the issue for the customer is intermittent
- C. when the customer issue is not service affecting
- D. when the issue is a common one resolved through an upgrade
Answer: A
NEW QUESTION 42
You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
- A. Export the SBCE identity certificate and import it into SM.
- B. Add the Certificate Authority certificate into the TLS profile Peer Verification List.
- C. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
- D. Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.
Answer: B,D
NEW QUESTION 43
Which two trace tools are available for Session Manager? (Choose two.)
- A. Pcap
- B. thetraceSMcommand on the Session Manager Command Line Interface
- C. Trace Viewer in the System Manager GUI
- D. theList tracecommand on the Session Manager Command Line Interface
- E. theCallTracecommand on the Session Manager Command Line Interface
Answer: B,C
NEW QUESTION 44
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?
- A. Third Party Support
- B. Business Partners
- C. Avaya Tier 2
- D. Avaya Tier 3
Answer: C
NEW QUESTION 45
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In Avaya Session Border Controller for Enterprise (SBCE) GUI, navigate to Global Profiles > Server Configuration > Edit the Session Manager server entry to set "Overwrite Domain Name."
- B. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
- C. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- D. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
Answer: C
NEW QUESTION 46
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?
- A. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager
- B. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
- C. List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server
- D. traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE
Answer: C
NEW QUESTION 47
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
- A. an LDAP End Point Policy Group
- B. an LDAP Server Flow
- C. a reverse proxy for LDAP
- D. an application relay for LDAP
Answer: A
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101001325
NEW QUESTION 48
Which statement about Avaya Tier 2/Business Partners is true?
- A. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
- B. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
- C. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
- D. They immediately escalate to Tier 3 as issue is encountered.
Answer: A
NEW QUESTION 49
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
- B. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- C. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
- D. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
Answer: C
NEW QUESTION 50
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
- A. Export the SBCE identity certificate, and import it into SM.
- B. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
- C. Add Certificate Authority certificate into the TLS profile Peer Verification List.
- D. Install the Certificate Authority certificate that signed SM identity certificate into SBCE.
Answer: A,B
NEW QUESTION 51
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?
- A. Third Party Support
- B. Business Partners
- C. Avaya Tier 2
- D. Avaya Tier 3
Answer: D
NEW QUESTION 52
The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.
How should these two figures be interpreted?
- A. the first number indicates the number of retries, the second number indicates the total number of links monitored
- B. the first number indicates the number of unmonitored links, the second number indicates the total number of monitored links
- C. the first number indicates the total number of links monitored, the second number indicates the number of links down
- D. the first number indicates the number of links down, the second number indicates the total number of links monitored
Answer: D
NEW QUESTION 53
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. An RTP media stream will only flow through the SBCE if it is encrypted.
- B. An RTP media stream will always bypass an SBCE.
- C. An RTP media stream will typically flow through the SBCE.
- D. An RTP media stream will transcode the codec as it flows the SBCE.
Answer: C
NEW QUESTION 54
You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze platform.
How can the application processes be started?
- A. SSH to Avaya Breeze , and execute the service ps start command.
- B. SSH to Avaya Breeze , and execute the start -a command.
- C. SSH to Avaya Breeze , and execute the service presence start command.
- D. Accept Service on the cluster using Avaya Aura System Manager web GUI.
Answer: D
NEW QUESTION 55
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)
- A. in the Application Relay tab of the Relay Services page
- B. in the Reverse Proxy tab of the Relay Services page
- C. in the Interfaces tab of the Network Management page
- D. in the Networks tab of the Network Management page
Answer: B,D
Explanation:
Explanation
https://www.devconnectprogram.com/fileMedia/download/f4e62c69-6c78-4380-b586-c3ef3ffe700c (Pag.67)
NEW QUESTION 56
A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.
Which two pre-implementation steps were omitted? (Choose two.)
- A. Access support.avayA.com to verify customer systems compatibility.
- B. Provide accurate licensing specification.
- C. Upgrade Communication and Session Manager.
- D. Establish connectivity.
- E. Test all third-party equipment and software.
Answer: A,E
NEW QUESTION 57
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
- A. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
- B. when the issue is a common one resolved through an upgrade
- C. when the issue for the customer is intermittent
- D. when the customer issue is not service affecting
Answer: B
NEW QUESTION 58 
Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?
- A. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. The public network is not working.
- B. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is partially working, but routing may be incorrect.
- C. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is not working.
- D. The local area network and Avaya Aura Session Manager are working. Avaya Aura Communication Manager is not working.
Answer: D
NEW QUESTION 59
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- B. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
- C. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
- D. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
Answer: A
NEW QUESTION 60
After upgrading Avaya Aura® Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
- B. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
- C. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
- D. Access the AES web console, and view the services status in the AES menu.
- E. Access the TSAPI web interface to monitor AES.
Answer: C,D
NEW QUESTION 61
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