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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. Which option defines organizational culture?

A) A human resources department program for recognizing diversity
B) A method of stratifying the organization's target market
C) A system of unique physical parameters that describes the organization
D) A unique system of shared organizational meaning

2. How can an organization transmit its culture to its employees?

A) By influencing the balance of cultural backgrounds of employees
B) By requiring employees to memorize the mission statement
C) By studying employee gripes and complaints
D) By creating and repeating ritualistic activities

3. If a work group's goal is to share information, what is a work team's goal?

A) To reduce costs
B) To maximize individual inputs
C) To create collective performance
D) To maximize random and varied skills

4. Which method should be used to maximize team member participation in a global meeting?

A) Alpha-direct technologies to maintain communication links
B) A Delphi-like sequence of notes via carrier mail to encourage dialog between members
C) Unilateral electronic messaging to facilitate communication
D) Online using computer technologies and/or phone communication

5. What is a purpose of employee evaluations?

A) To educate employees on the personalities of supervisors and help them adjust to management styles
B) To assist management in making human resource decisions
C) To measure the psychological symptoms of organizational dysfunctionality
D) To serve as a screening device for hiring new employees

Solutions: