A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager.
The dialogue was as follows:
You: Hi, good evening. I have seen well-developed environmental risk assessment processes. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager could not provide me with an acceptable answer to this question.
GM: The EM joined us two months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care of. As far as I remember we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We did not have a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six.

• A. Signage related to health and safety in each shop
• B. Reports of the management reviews
• C. Replacements of supervisors of each shop when they are absent, for any reason
• D. Shops that have tested the plan in the last 10 years
• E. Results of the inspection of fire extinguishers
• F. General competence records of all 10 supervisors
• G. Reports of audits from the certification body
• H. Records of the specific fire combat training of workers

Which one of the following conclusions in the audit report is not required by the certification body when deciding to grant certification?

• A. The scope of certification has been fulfilled.
• B. The plans to address corrective actions related to minor nonconformities have been accepted.
• C. The organisation fully complies with all legal and other requirements applicable to the Environmental Management System.
• D. The corrections taken by the organisation related to major nonconformities have been accepted.

Which two of the following documents are not required for documentation review by an auditor conducting a Stage 1 certification audit to ISO 14001?

• A. A list of planned emergency responses
• B. List of environmental aspects
• C. An internal audit schedule
• D. Documented information on the environmental objectives
• E. An organisation ' s financial statement
• F. A management review record

You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC's EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you...

• A. developed any formal documented plan to change the EMS?
• B. evaluated the extra amount of waste that will be generated?
• C. reviewed the infrastructure maintenance plan?
• D. reviewed the emergency response plans?
• E. reviewed the needs and expectations of interested parties?
• F. reviewed the environmental objectives?
• G. reviewed the authorities and responsibilities of all roles?
• H. revised the internal audit programme?
• I. reviewed the documented operational procedures?