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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

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1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Dynamics 365 apps
• Integration across Microsoft products
• Integration with third-party apps
• Custom integrations in Dynamics 365

Describe Dynamics 365 cloud security

• Industry standard certifications (GDPR, etc)
• Data center access
• Authentication
• SSO
• Data ownership
• Data loss protection (DLP)
• Encryption

Understand the benefits of role based security

• PaaS

• Leveraging security roles

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Azure features used by Dynamics 365

• Life Cycle Services (LCS)

• App role-based security

• Streamlined user experience

Understand the use of Power Platform in Dynamics 365

• AI Builder
• Power BI
• Common Data Service
• Power Automate
• Power Apps

Understand the benefits of the Common Data Model

• Interoperability
• Extensibility
• Analytics
• Consistency

Identify Dynamics 365 reporting capabilities

• Built in reporting
• Extensible reporting
• Role-based reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Fraud protection
• Sales insights
• Customer insights
• Virtual agents
• Relationship insights
• Customer service insights

Leverage mixed reality

• Layouts
• Guides
• Remote assist

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Contact management
• Dynamics 365 sales automation
• LinkedIn Sales Navigator
• Customer requests and follow up
• Pipeline management

Understand the capabilities of Dynamics 365 Marketing

• Customer journey
• Surveys
• Segmentation
• Dynamics 365 for marketing
• Landing pages
• Event management
• Lead generation and qualifications

Understand the capabilities of Dynamics 365 Field Service

• Service resource scheduling
• Field Service Mobile
• Proactive customer service
• Connected Field Service
• Resource Scheduling Optimization (RSO)

Understand the capabilities of Dynamics 365 Customer Service

• Knowledge articles
• Case life cycle
• Account management
• Omni channel service

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Enterprise asset management
• End to end business processes
• General Ledger
• Global attributes
• Project accounting
• Real time cash flow visibility
• Accounts Payable
• Accounts Receivable
• Budgeting

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Benefits management
• Employee development
• Employee self-service
• Personnel management

Understand the capabilities of Dynamics 365 Business Central

• Project management
• Sales and service
• Finance
• When to use Business Central vs other Dynamics 365 products
• Budgeting
• Supply chain

Understand the capabilities of Dynamics 365 Supply Chain Management

• Modernize operations
• Master planning
• Manufacturing
• Procurement and sourcing
• Warehouse management
• Project accounting
• Product information

Understand the capabilities of Dynamics 365 Retail

• Point of Sale (POS)
• Mobile commerce
• Channel Management
• Retail capability

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What is the duration, language, and format of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

• Type of Questions: This test format is multiple choice.
• Length of Examination: 50 mins
• Number of Questions: 40 to 60 questions(Since Microsoft does not publish this information, the number of exam questions may change without notice.)
• Language: English
• This is beta exam.
• Passing Score: 700 / 1000

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

Prerequisites

This is a foundational-level certification exam that does not have any official prerequisites. However, the students should possess a functional and practical understanding of the capabilities of Dynamics 365 as well as Microsoft Cloud computing. They also require the relevant experience and general knowledge in the field of Information Technology. It is also recommended that the individuals have the basic knowledge of business environments and practical expertise in addressing security, legal, and business requirements for IT projects. The candidates who pass this test may be qualified for the ACE college credit.

Microsoft MB-901 Exam Syllabus Topics: