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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency charges license fees for small businesses. The agency uses Public Sector Solutions to automate the license application process and dynamically calculate the license fee (based on multiple parameters, ex: revenue, industry type, etc...) for a specific business customer. Which public sector tools should be leveraged for this use case?

A) Application form using Omniscripts and embed the license fee logic using integration procedures
B) Application form using Flows and embed the Business Rules Engine to derive the license fee in the process.
C) Application form using Omniscripts and embed the license fee logic using triggered flows
D) Application form using Omniscripts and embed the Business Rules Engine to derive the license fee in the process.

2. An agency wants applicants to view the real-time status of their applications through an Experience Cloud portal. They should only see applications that belong to their own account.
Which combination best satisfies this requirement?

A) Public Read/Write organization-wide defaults
B) Weekly PDF reports emailed to applicants
C) A custom Visualforce page without security configuration
D) Experience Cloud with appropriate external sharing and record access

3. Bohabaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituents data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bohabaven to protect the application forms?

A) Deploy grant application OmniScripts on Bohabaven's Experience Site pages set to "Requires Login."
B) Enable the Salesforce Scan Check for Experience Sites.
C) Provide constituents with a search page on Bohabaven's website to look up application reference numbers and check the application progress.
D) Set the external organization-wide default sharing settings for grant applications objects to Private.
E) Implement spam checking for Bohabaven's Experience Site forms using CAPTCHA.

4. The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected. What configuration should the Technical Consultant perform to assist with meeting this requirement?

A) Mirror the Org Chart into the Role Hierarchy
B) Disable all approval processes on the Case object
C) Disable the Grant Access Using Hierarchies setting on the Case object
D) Set the Organization- Wide Defaults (OWD) for the Case object to private

5. A government- supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs. Which component can be added to see the history of Decision Explanations for a claim?

A) Record History
B) Log History
C) Audit Log
D) Decision Explainer Log History

Solutions: