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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A case manager wants to assign a group of services to a client. What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

A) A Program with Goals
B) A Program with Goals and Action Item Templates
C) A Program with Action Item Templates
D) A new Case Plan

2. A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members.
The nonprofit also wants to create a new web experience for constituents. Which solution should a consultant recommend?

A) NPSP with Accounting Subledger
B) NPSP with Experience Cloud
C) NPSP with Account Engagement
D) NPSP with Program Management Module

3. A nonprofit organization wants grant seekers to be able to add collaborators in Experience Cloud to help complete grant applications. What should the organization configure in Nonprofit Cloud for Grantmaking?

A) Group Membership
B) Compliant Data Sharing
C) Permission sets

4. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org. Which two prerequisites should be considered prior to installing Case Management? (Choose 2)

A) Ensure Volunteers for Salesforce is properly configured
B) Enable My Domain
C) Ensure appropriate licenses are provisioned
D) Install NPSP

5. A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)

A) Email subscribers' activities can be retained for a certain length of time.
B) Unsubscribed Leads should be deleted from Salesforce immediately.
C) Campaign Member records use less storage space than custom object records.
D) Subscribers must be synced as Leads and Campaign Members in NPSP.

Solutions: