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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. What product(s) from the IBM Sterling Configure Price Quote (CPQ) bundle are required to provide product configurator capabilities through a Web Channel?

A) The channel usage does not determine what products of the IBM Sterling CPQ bundle are needed.
B) All the products of the IBM Sterling CPQ bundle.
C) IBM Sterling Configurator add-on to WebSphere Commerce.
D) IBM Sterling Configurator Order Management add-on.

2. How do today's customers interact with a brand?

A) None of the above.
B) Customers expect the brand to provide a seamless and consistent cross-channel
experience.
C) Customers expect a dedicated and independent system for each channel for more focused service.
D) Customers are increasing using only a single channel for all their interactions.

3. What type of capability is NOT provided by Delivery and Services Scheduling?

A) Ability to schedule appointment at the time of creating an order.
B) Ability to connect Inventory availability with crew availability.
C) Ability to setup warranty based annual service maintenance schedules.
D) Abilityto determine the best delivery crew or service provider.

4. In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?

A) Sell and Service
B) Market
C) Service
D) Buy

Solutions: